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     Research Journal of Applied Sciences, Engineering and Technology


Workplace Incivility in Predicting Turnover Intentions and Job Performance: Study on Nurses of Public Sector Hospitals of Pakistan

1Muhammad Asim Faheem and 2Norashikin Mahmud
1University Teknologi Malaysia
2Faculty of Management, University Teknologi Malaysia, Malaysia
Research Journal of Applied Sciences, Engineering and Technology  2015  8:863-870
http://dx.doi.org/10.19026/rjaset.10.2441  |  © The Author(s) 2015
Received: November ‎21, ‎2014  |  Accepted: February ‎22, ‎2015  |  Published: July 20, 2015

Abstract

Purpose of this study is to investigate the effect of workplace incivility on turnover intention and job performance. Data is collected from 200 nurses of public sector hospitals in Lahore Pakistan through adopted questionnaire. From the data analysis it is found that workplace incivility leads to increase in turnover intention while it negatively affects the job performance of nurses. So it is concluded that misconduct behavior directly harms the workers through increase their turnover intention and decrease the job performance and overall organizational performance.

Keywords:

Mistreatment, performance , turnover intention, workplace incivility,


References


Competing interests

The authors have no competing interests.

Open Access Policy

This article is distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license, and indicate if changes were made.

Copyright

The authors have no competing interests.

ISSN (Online):  2040-7467
ISSN (Print):   2040-7459
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