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     Asian Journal of Business Management


Improving Organizational Citizenship Behavior through Transformational Leadership: Mediating role of Trust in Leader

1Aisha Sarwar, 2Mehwish Mumtaz and 1Sundus Ikram
1COMSATS Institute of Information Technology, Islamabad
2Air University, Multan, Pakistan
Asian Journal of Business Management  2015  2:28-36
http://dx.doi.org/10.19026/ajbm.7.5166  |  © The Author(s) 2015
Received: January ‎2, ‎2015  |  Accepted: February ‎11, ‎2015  |  Published: May 15, 2015

Abstract

This study assesses to what extent Organizational Citizenship Behavior (OCB) is influenced by Transformational Leadership (TL) in Pakistani banking sector with the sample of 180 leaders and their respective followers working in that organization. This is purely quantitative research and data is collected in dyads. Furthermore, this study also investigated the mediating role of Trust in leader between transformational leadership and organizational citizenship behavior relationship. The results of this study demonstrate that transformational leadership and organizational citizenship behavior are positively related to each other in the presence of intervening variable Trust in leader. Taken together, the findings suggest that in order to attain desired outcome, the leaders should be aware of their responsibilities and its potential effect.

Keywords:

Organizational citizenship behavior, social exchange theory, transformational leadership, transformational leadership theory, trust in leader,


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Competing interests

The authors have no competing interests.

Open Access Policy

This article is distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license, and indicate if changes were made.

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The authors have no competing interests.

ISSN (Online):  2041-8752
ISSN (Print):   2041-8744
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