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2010 (Vol. 2, Issue: 1)
Article Information:

Application of Information Systems in Electronic Insurance

Hojat Ahmadi and Payman Salami
Corresponding Author:  Payman Salami 

Key words:  CRM, DSS, EDI, ERP, MIS, registration organization,
Vol. 2 , (1): Page No: 1-6
Submitted Accepted Published
2009 July, 15 2009 August, 12 2010 May, 20
Abstract:

Information Systems (IS) and some of the application software are very important for developing electronic insurance. In this research we try to determine and investigate the Inform ation Systems and their application software, which are effective for electronic insurance development. The electronic insurance parameter that we consider in our research are quality of services, human resources, customer benefit, increased customer services, integrated customer information, integrated customer order information, standardized registration processes, speed up registration processes, customer contact, and electronic registration organization management. According to the result of our research, ERP can apply magic effect to the registration organization processes. CRM helps registration organization to use technology and human resources to gain insight into the behaviors of customers and the value of those customers. DSS can help manager to take a good decision about quality of their services and also improve electronic registration organization management. MIS has more effect on integrated customer information, and integrated customer order information, respectively. EDI allows us to send and receive information at any time thereby tremendous improving registration organizations are able to communicate quickly and efficiently. Internet is the most effective on registration organization development parameters. Database application is m ore useful to integrate customer information. According to the results networking is very effective to speed up registration processes in registration organization.
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  Cite this Reference:
Hojat Ahmadi and Payman Salami, 2010. Application of Information Systems in Electronic Insurance.  Research Journal of Information Technology , 2(1): Page No: 1-6.
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ISSN (Online):  2041-3114
ISSN (Print):   2041-3106
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