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Abstract
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Article Information:
Knowledge Management and Technology in Shahid Rajaei Trading Port
Hasan CHaharmahali, Seyyed Mahdy Moafi Madany, Maryam rokhshi and Majid Zeinalkhani
Corresponding Author: Hasan CHaharmahali
Submitted: March 23, 2012
Accepted: April 26, 2012
Published: November 15, 2012 |
Abstract:
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For most organizations, knowledge management is a process which aims at replacing conventional
business processes. The dilemma is that for most of them, these processes that KM aims at computerizing do
not exist. What many fail to comprehend is that knowledge management is more of a business practice than a
product. The aim of this study is to examine the place of people and technology in the context of knowledge
management. Based on the emerging concept of intellectual capitals where knowledge is perceived as part of
the property of a firm, this study will seek to foster an understanding of knowledge management and determine
the validity of the notion that knowledge management can replace human intellectuals in organizations. In
conducting the study, a qualitative approach was adopted. Data was obtained from both secondary and primary
sources. The primary data collection process was undertaken at Rajaei port which is based in the Islamic
republic of Iran. The results were subsequently analyzed. For purposes of standardizing the results to make
them suitable for comparison, the average auto sum formula was adopted. The results revealed a consistency
with much of the literature on the subject to the effect that human resources are the key success factors in the
implementation of knowledge management. Knowledge management is not a process for replacing human
labour; on the contrary it is dependent on the knowledge residing in people minds. Recommendations were
made that Rajaei port managers should begin by creating suitable environments for people to share their tacit
knowledge. Further, that they should encourage a knowledge sharing culture in their organization as sustainable
knowledge management is more dependent on the ability of employees to share each other’s knowledge than
on complex technology.
Key words: Knowledge management , rajaei trading port, technologies, people, , ,
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Cite this Reference:
Hasan CHaharmahali, Seyyed Mahdy Moafi Madany, Maryam rokhshi and Majid Zeinalkhani, . Knowledge Management and Technology in Shahid Rajaei Trading Port. Research Journal of Applied Sciences, Engineering and Technology, (22): 4663-4673.
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ISSN (Online): 2040-7467
ISSN (Print): 2040-7459 |
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