|
Abstract
|
Article Information:
Computerization of Rural Banks in Ghana-Issues and Challenges
G.O. Ofori-Dwumfuo and B.N.A. Botchway-Anang
Corresponding Author: G.O. Ofori-Dwumfuo
Submitted: May 04, 2012
Accepted: May 22, 2012
Published: July 30, 2012 |
Abstract:
|
This study assesses issues and challenges encountered in a computerization project being carried out by
the ARB Apex Bank to connect rural and community banks in Ghana. Computerization of banking has been going
on in the country for some time now. Unlike the commercial banks, the rural banks lag behind with regards to
computer and networking technologies. The ARB Apex Bank therefore embarked on the project to make the
benefits of such technologies available to member rural banks. The study selected some rural banks engaged in the
first phase of the project. Fifty respondents sampled from staff of the selected banks and experts involved in the
project, were interviewed. The study concluded that, on the whole, the project was well designed and implemented;
envisaged challenges were adequately specified and catered for and that the first phase progressed successfully.
Staff beneficiaries were found to be actively involved in the project and majority of them agreed that the project was
within time and budget. The study identified that, on completion, the project will enable the rural banks compete
favourably with the commercial banks in the financial market. This will lead to improved service delivery to
customers and greater customer satisfaction. In addition, complete computerization and networking will lead to
improved monitoring of rural banks in order to reduce financial malpractices. The project will also promote
intra/inter bank transactions, peer interaction and peer monitoring among the networked members. The aggregate
returns will bring greater efficiency, lower cost of operation and increased profitability and sustainability to the
Ghanaian rural banks.
Key words: Banking computerization , challenges in computerization, Ghana rural banks, rural bank computerizatio issues, , ,
|
|
Abstract
|
PDF
|
HTML |
|
Cite this Reference:
G.O. Ofori-Dwumfuo and B.N.A. Botchway-Anang, . Computerization of Rural Banks in Ghana-Issues and Challenges. Current Research Journal of Social Sciences, (4): 294-303.
|
|
|
|
 |
ISSN (Online): 2041-3246
ISSN (Print): 2041-3238 |
 |
| Information |
|
|
|
|
| Sales & Services |
|
|
|
|
